Days of Exposure - Utility Information Pipeline

This page will calculate what I call “Days of Exposure” – the number of days of service a customer ends up owing for if they skip out and never restore service after being disconnected for non-payment. The days of exposure is the number of elapsed days of service, starting with the previous reading date of the bill they are being cut off for failing to pay and ending with the date they are cut off for non-payment. As the number of days of exposure increases, so does the amount you end up writing off if the customer never pays.

To view my blog posts related to Days of Exposure, please click here.

To calculate your Days of Exposure value, please complete the form below.

How many days between meter readings? (required) This is the number of days between meter readings for billing purposes. If you bill monthly, this will be 30, bi-monthly will be 60, quarterly will be 90, etc.

How many days after reading meters are your bills mailed? (required) This is the number of days between the date meters are read and utility bills are mailed.

How many days after the billing date are bills due? (required) This is the number of days between the date utility bills are mailed and when they are due.

How many days after the due date do you charge a late fee? (required) This is the number of days after the due date that a late fee is assessed. If you charge the late fee the day after the due date, the value will be 1. If you have a grace period before the late fee is assessed, this will be the number of days in the grace period.

How many days after the late fee do you issue a final notice? (required) This is the number of days after charging a late fee before a final notice is mailed. If you don't send final notices, enter 0 in this field.

How many days after the final notice do you cut off for non-payment? (required) This is the number of days after the final notice before you disconnect for non-payment. If you don't send a final notice, this will be the number of days after the late fee is charged before you disconnect for non-payment.

How much is your average residential utility bill? This is the amount of an average residential utility bill.

How much is your residential security deposit? This is the amount of your residential security deposit.