Days of Exposure

Days of Exposure is the number of days of service a customer ends up owing for if they skip out and never restore service after being disconnected for non-payment. Click below to calculate your Days of Exposure.

Cut-Off Fee Calculator

Fees should be based on the cost of providing the service and this includes your cut-off or reconnect fee. Click below to calculate your cut-off fee.

Staffing Level Calculator

The factor used in the bi-annual Utility Staffing Survey to determine office efficiency is called Annual Accounts Billed per Office Employee. Click below to calculate this value for your utility.

Outsourcing Calculator

Have you ever wondered if you could move to outsource billing and have it pay for itself by offering ebilling? Click below to calculate the required ebilling adoption rate for this to happen.

Update: the Outsourcing Calculator has been updated to reflect the postage rate increase effective July 9, 2023.

Cashier Payment Calculator

We all know there is a cost to processing credit card payments, but how about cashier payments? To calculate how much it costs to accept cashier payments, please click below.

Mail Payment Calculator

We all know there is a cost to processing credit card payments, but how about mail payments? To calculate how much it costs to accept mail payments, please click below.