Last week, a newsletter subscriber emailed me and inquired if I had written about offering incentives for customers signing up for bank drafts or paperless billing (ebilling). I have touched on it in the past, but I’ve not written a […]
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Bill Printing
Do you know which endorsement to use on your utility bills? No, not a political endorsement, although it is quickly becoming that time, again! I’m referring to USPS endorsements – that statement on your bill or envelope that tells the […]
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If you haven’t read about it yet, get ready, because… Postage rates are going up again! Yes, you read that correctly. Postage rates are scheduled to increase again next month. On July 9, both First Class and Postcard rates are […]
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In my recent interactions, I’ve been somewhat surprised at how many utilities are still printing their own bills in-house and haven’t moved to outsourcing. Without knowing exactly why they haven’t made the switch, I’ve come up with three possible reasons… […]
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A couple of months ago I wrote about delivery delays the Postal Service recently implemented. Unfortunately, longer delivery times aren’t the only bad news coming from the Postal Service – they recently raised rates for the second time in a […]
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