Over the years, I’ve worked with a few utilities that still check the postmark on mail payments received after the due date. If the mail was postmarked by the due date, they would adjust off the late payment penalty. Terribly […]
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Late Fees
Assessing a late fee after the due date serves two purposes for a utility. One is to reimburse the utility for the loss of cash flow, and resulting interest income, because your customer didn’t pay on time. The other is […]
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