The last two Utility Information Pipeline issues have been Part I and Part II of the results of the 2026 Utility Staffing Survey. This year’s survey is the sixth biennial Utility Staffing Survey I’ve conducted. For comparison, here are the […]
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This is the second of two Utility Information Pipeline issues reporting the results of the 2026 Utility Staffing Survey. 95 utilities from 18 states, ranging in size from 94 to 111,000 active accounts, participated in the survey. This is the […]
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For the past three months, I’ve been conducting the 2026 Utility Staffing Survey. This survey has become a biennial survey, alternating years with the Utility Fee Survey. The initial Utility Staffing Survey was in 2016, followed by additional surveys in […]
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Have you ever wondered if your office is understaffed…? Have you ever wondered how your business office staffing compares to other utilities…? Here’s your chance to find out! You’re invited to participate in the 2026 Utility Staffing Survey. This survey […]
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My last three blog posts have reported the results of the 2025 Utility Fee Survey. I conduct the Utility Fee Survey every other year in odd-numbered years, and have done so since 2015. One of the things I enjoy about […]
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Over the course of the past few months, I’ve been conducting the 2025 Utility Fee Survey. This is the sixth Utility Fee Survey, dating to 2015, with subsequent fee surveys in 2017, 2019, 2021, and 2023. The survey was designed […]
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Over the course of the past few months, I’ve been conducting the 2025 Utility Fee Survey. This is the sixth Utility Fee Survey, dating to 2015, with subsequent fee surveys in 2017, 2019, 2021, and 2023. The survey was designed […]
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Over the course of the past few months, I’ve been conducting the 2025 Utility Fee Survey. This is the sixth Utility Fee Survey, dating to 2015, with subsequent fee surveys in 2017, 2019, 2021, and 2023. The survey was designed […]
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Are you charging all the fees you could be…? How does your fee schedule compare with other utilities…? If you’ve ever wondered about these questions, here’s your opportunity to find out! You’re invited to participate in the 2025 Utility Fee […]
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This year’s Utility Staffing Survey represents the fifth Utility Staffing Survey, so I thought I would try to examine some trends. You can review the results of all five previous surveys here. Meter reading processing The 2016 Utility Staffing Survey […]
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