I recently joined another listserv and one of the recent posts inquired about security deposits, including how much other utilities charged. Periodically, I see utilities asking how much other utilities charge as a security deposit. While this may provide an […]

I just completed a business review for a utility and calculated their Days of Exposure while I was on-site. If you’re not familiar with Days of Exposure, it’s the number of days of service a customer ends up owing for […]