Sometimes elderly or ill customers need a backup set of eyes and ears to ensure they pay on time. That’s where third-party notification helps.
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Notifications
When doing a business review, one of the questions I ask is, does the utility leave a door hanger when disconnecting a customer for non-payment? During a recent business review, one general manager related a harrowing story of precisely why […]
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Are you using IPAWS alerts? Do you even know what an IPAWS alert is? (Hint, it’s not an Apple product for dogs!) If you’re like me, you are likely familiar with them, but never knew what they are called. Boil […]
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